Louise Knight

#SENDLou Ltd

Special Educational Needs and Disability Advocate

SENDLou Ltd Logo

SENDLou Client Documents

Please find SENDLou Ltd's key client documents below. These include our Terms and Conditions, Fee Schedule and Complaints Policy.

Terms and Conditions

Details how SENDLou Ltd provides advocacy and consultancy support, including payment terms, client responsibilities, evidence-led work and limitations.

View Terms and Conditions

Fee Schedule

Explains how SENDLou Ltd fees are calculated, including hourly work, fixed fees, deposits and Tribunal hearing reservation fees.

View Fee Schedule

Complaints Policy

Explains how concerns or complaints can be raised and how SENDLou Ltd will respond.

View Complaints Policy

By instructing SENDLou Ltd to provide services, clients confirm that they have read and agree to the relevant Terms and Conditions, Fee Schedule and Complaints Policy.

Ready to Get Started?

Before services commence, please take a moment to complete our Client Information and Acceptance Form . This helps us gather the information we need and confirms that you have reviewed our Terms and Conditions, Fee Schedule and Complaints Policy.


Most families complete this form in less than 2 minutes.